Real performance.
Real communication.
Real peace of mind.

A flat management fee on booking revenue - and that's the whole list. No monthly fees, no hot tub fees, no supply fees, no markup on maintenance or inspections.

Guests pay Maryland and Garrett County lodging taxes, cleaning fees, and platform booking fees directly, on top of the nightly rate. None of it reduces your rental revenue.

Airbnb, VRBO, Booking.com, Hopper, and Vacasa. At Deep Creek, the overwhelming share of bookings comes through Airbnb and VRBO, so those listings get the deepest optimization work.

Each platform listing is maintained independently. We don't copy-paste one listing everywhere - each version is tuned to that platform's ranking algorithm and audience.

Our founder built a proprietary pricing engine that watches the Deep Creek market, event calendars, and competing listings in real time. The principles are simple:

We push rates up around demand spikes - holiday weeks, ski weekends at Wisp, peak summer on the lake, and fall foliage weekends. If your calendar fills months ahead, you're underpriced and rates rise. If last-minute nights aren't moving, we discount strategically inside the final 21-day window rather than let them sit empty.

We also generally price above comparable hotels, which filters toward higher-quality guests and protects your rating over time.

Owner payouts go out by the 14th of each month for all completed bookings in the prior month, with the bank transfer initiated the following business day. Your itemized statement posts to the owner portal, and your annual 1099 lands there each January.

Cancellation penalties collected from guests are passed through to your statement too - a detail plenty of managers quietly keep.

We ask for a 90-day initial commitment - enough time to onboard properly, build listing momentum, and let you judge the results fairly. After that, you can cancel anytime. No long-term lock-in. We earn your business every month.

We inspect after every checkout and triage what we find. Routine and minor repairs are handled without bothering you and show up on your monthly statement. For any single repair over $500, we call you first and get explicit approval.

Bigger projects - decks, flooring, HVAC - go to vetted local contractors, with us coordinating schedules, door codes, and post-project cleans. Guest-impacting failures (heat out in January, hot tub down mid-stay) are emergencies: fixed immediately, with a goodwill credit to the guest to protect your rating.

Standard homeowners insurance isn't written for short-term rental use and will typically deny claims from guest stays. You want an STR-specific policy - Proper Insurance and Wister are both national carriers that handle vacation rentals well.

You'll add Deep Creek Vistas as an "additional insured" (free) to extend coverage to our team, and we carry our own general liability policy that gives you another layer of protection.

Most properties can go from first call to live on all platforms in about 7 days, assuming prompt property access and quick scheduling of the deep clean and photography. In our busiest onboarding stretches, 10 to 14 days is more realistic. Either way, we move as fast as the process allows.

Deep Creek runs on two peaks. Summer is the big one - market occupancy climbs into the mid-70s through July and August on the strength of boating, the lake, and family vacations. Winter is the second, strongest for homes near Wisp, with the holidays carrying some of the highest nightly rates of the year.

Year-round, weekend traffic from Washington, Baltimore, and Pittsburgh stacks demand onto Fridays and Saturdays. The shoulders - early spring especially, and the quiet stretch after Labor Day - book mostly weekends. We work to beat the market in every month, but expect off-season nights to book well below peak rates.

For most homes, our honest answer is no. Pet-friendly filtering isn't in guests' top-5 search criteria, so the missed business is smaller than you'd think - while cleaning complexity, deep-clean frequency, and dog hair in the HVAC filters all go up.

The exception: smaller properties (1 to 2 bedrooms) can see roughly a 10% revenue bump from going pet-friendly, which may be worth it at that scale. We'll give you a real recommendation for your specific property, not a generic one.